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VYNCKE is a dynamic, highly technological family owned company which, since its start in 1912, has grown to a global player in the sector of clean energy technology: the development and the construction of customized waste to energy installations. Worldwide there are over 310 Vynckeneers, as they call their employees, active in Brazil, Northern-America, Belgium, Germany, Czech Republic, India, China, Thailand and Malaysia. Are you a real team player, do you like to take responsibility and are you have an international mindset? Then you could be one of the new Vynckeneers. Currently Agyss is looking exclusively to reinforce VYNCKE’s customer service team in Harelbeke.
The Technical Account Manager is the customer’s contact point once the VYNCKE installation is in operation. Your goal is to realize a customer’s satisfaction by means of effective and efficient services during the lifetime of the VYNCKE solutions: Spare parts, Maintenance Contracts, project upgrade, operational assistance at distance and onsite service interventions. You are coordinating all activities for the customers assigned to your portfolio.
Your key tasks areas are:
As Technical Account Manager, you focus on various accounts, using your own relevant technical know-how as well as your commercial talent. You frequently stay – for a short period – abroad and your customer visits will vary from commercial to coordinating and technical.
You have various daily contacts with your customers and colleagues and coordinate the executives on-site as well as your subcontractors. You report to the Regional Manager Customer Services located in Harelbeke.